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1. Introduction

Qqee con is a trusted online gaming platform in Bangladesh. We believe every player's privacy is a fundamental right. That is why we are fully transparent about how your personal information is collected, used, and protected.

This Privacy Policy tells you: what types of information qqee con collects, why it is collected, how it is used, who it may be shared with, and what rights you have. Our goal is to keep you fully informed so you can make decisions for yourself.

Please read this Privacy Policy carefully before using any qqee con service. If you have any questions, contact our support team.

2. What information we collect

Qqee con collects two types of information — what you provide directly and what is collected automatically during your use of the platform.

Directly provided information

• Identity Information: Full name, date of birth, and nationality.
• Contact information: Email address, phone number.
• Financial information: bKash/Nagad/Rocket number, transaction history.
• Identity Verification Documents: A copy of your national ID or passport (as part of the KYC process).
• Subject of inquiry: Information shared via support chat or email.

Automatically collected information

• Device Information: IP address, device type, operating system, browser.
• Usage Data: Which games you played, for how long, and when you logged in.
• Location information: Approximate location based on IP address.
• Cookies & Tracking: Session cookies and performance cookies.

3. How your data is used

Qqee con uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

• Account management: Account registration, login, password reset, and account security.
• Payment Processing: Processing deposits, withdrawals, and transaction verification.
• Customer Support: Resolving your issues and reviewing complaints.
• Security & Fraud Prevention: Detecting suspicious activity.
• Service improvement: Enhancing your gaming experience.
• Legal obligations: Anti-money laundering and other regulatory requirements.
• Promotional Communications: Bonuses and offers are shared only with your consent.

4. Who your data may be shared with

Qqee con does not sell your data to third parties. However, limited information may be shared with trusted partners to operate our services:

• Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
• KYC verification service: Trusted third parties for identity verification.
• IT & hosting service providers: Technology providers supporting platform operations.
• Legal authorities: Upon court order or direction from a regulatory authority.

These partners may only use the data for the specific purpose assigned and are required to comply with our privacy standards.

5. Data Protection Measures

Qqee con follows industry-standard technology and processes to protect your information:

• 256-bit SSL/TLS encryption: Across all data transfers.
• Encrypted database: Stored data is also encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: By third-party security experts.
• Access control: Only authorized personnel have access to your data.
• Firewall & Intrusion Detection: 24/7 active monitoring.

6. Cookie Policy

Qqee con uses cookies on its website. Cookies are small data files stored in your browser.

Types of cookies we use

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: To improve website speed and performance.
• Functionality Cookies: To remember your preferences (language, theme).
• Analytics cookies: To collect usage statistics for service improvement.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling certain cookies may affect some features of the website.

7. Your rights

As a qqee con account holder, you have the following rights. Contact our support team to exercise any of them.

8. How long your data is retained

Qqee con does not retain your information longer than needed. Retention periods vary by data type:

• Account information: For the duration your account is active and, after closure, as required by regulatory obligations.
• Financial transaction details: Typically 5–7 years, as required by legal obligations.
• KYC documents: Securely stored after verification and reviewed on a regular basis.
• Cookies & Session Data: Until session ends or up to 30 days.
• Support contact: Up to 2 years after the issue is resolved.

9. Minor Protection

Qqee con strictly does not serve anyone under the age of 18. We take the following measures:

• Age is verified at the time of registration.
• Date of birth is verified as part of the KYC process.
• Any account identified as belonging to a minor will be closed immediately.
• Parents are encouraged to use parental controls to manage their children's internet access.

If you suspect a minor is using qqee con, please let our support team know immediately.

10. Policy Updates

Qqee con may update this Privacy Policy when necessary. If changes are made:

• An updated version will be published on the website.
• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address of any significant changes.

Continued use of qqee con after any changes have been made will be taken as your acceptance of the updated policy. If you do not wish to accept the new policy, please request that your account be closed.